Covid 19

Due to the Covid 19/ seasonal respiration infection pandemic a few additional measurements have been taken to ensure the safety of our patients and staff members.

We are operating on an appointment only basis and ask that you do not attend the practice unless you have an appointment, our phone lines and email are operating as usual for you to contact us.

Prior to your appointment, we will ask you to complete a medical screening to ensure you are well before attending. We ask that if you become unwell with a Covid symptoms/respiratory infection between completing this and your appointment, we ask that you contact the practice to discuss options regarding your appointment.

When arriving at the practice, we ask for you to wait in your car if you’re able to do so and check yourself in via the link sent to you that day. We ask that you attend your appointment alone if able to do so, if not the person attending with you will need to complete a medical form that day.

Our front door is locked to allow us to operate a one way system and ensure patients coming in have been medically screened prior to entering the building. We have a intercom connected with reception if you have any queries on arrival.

Reception will ask you to enter the building when we are ready for you, we ask that your wear a face covering when entering the building and use hand gel that will be provided on arrival.

Our waiting room is socially distanced, reception may ask you to sit in a particular space to maintain 2 meters between patients.

We are currently minimising contact with objects, therefor magazines and toys have been removed from the waiting room. We are also filling in forms on patient behalf and where possible asking patients to email instead of signing treatment estimates.

You may find during your appointment that your dentist and nurse are wearing different masks and additional PPE to what you are familiar with, this is for their safety and yours.

We have an air filtration system fitted, you may hear this during your appointment. The air filtration system is for the safety of our patients and staff, it also allows us to operate more efficiently during these unprecedented times.

Please do not hesitate to contact us with any enquires.

Llantarnam Dental Team